Vixen Care Plan
Year-round care for your solar system: scheduled checks, cleaning, monitoring, and a direct line to our team so small issues never become big bills.
Everything in your Vixen plan
Practical, scheduled care — not a one-off visit — so your panels, inverter, and electrics stay in good shape in Scotland's weather.
Panel cleaning
Scheduled clean to clear dirt, droppings, pollen, and debris that dull output.
Performance monitoring
We keep an eye on how your system is behaving and flag issues early.
Annual health-check
Full inspection, inverter check, and wiring review with a clear written report.
Priority support
A dedicated route to our team when you need help — no chasing, no runaround.
Solar panels are low-maintenance — not no-maintenance
Panels sit outside in wind, rain, pollen, and bird traffic. Without occasional care, output quietly drifts down while faults go unnoticed until they are expensive. A care plan keeps generation closer to what you paid for, year after year.
Protect your yield
Soiling and shading from debris can chip away at generation. Cleaning and checks help your system stay closer to its design output.
Catch faults early
Inverters, isolators, and connections can develop issues over time. Routine inspection means we spot warning signs before they become call-outs.
Match a 25+ year lifespan
Your install was built to last decades. Ongoing care aligns with warranties and protects the return on your investment over the long haul.
What members say about care & Vixen
Short excerpts from verified reviews — full stories on Trustpilot.
We moved into a home with solar but no paperwork. GreenFox helped us get export registration sorted, serviced the panels, and replaced a faulty inverter — on the date we agreed, and to a high standard. A friendly, supportive team.
After a new consumer unit was fitted our battery stopped working; our warranty had ended and the original supplier wasn’t helpful. GreenFox got the battery running again after a £99 health check (plus VAT). We were so impressed we joined Vixen at £25.99/month for peace of mind.
Vixen is easy to book, the team arrived when scheduled, and the service and clean set us up for the year ahead. We’d recommend post-install care — it’s a no-brainer.
Join the Vixen Care Plan
One monthly subscription. Our technicians inspect and verify your system with an MOT-style report, scheduled cleaning, remote support, and member benefits.
Vixen Care Plan — ongoing maintenance & support
Phone: 0330 133 8165 · Email: hello@greenfoxenergy.co.uk
Questions about care plans
Even new systems benefit from regular monitoring and cleaning. Panels can accumulate dirt within months, and catching any issues early prevents bigger problems down the line. Many customers start their care plan from day one.
Absolutely. We service all solar systems regardless of the original installer. We'll start with a full health-check to assess your system's condition, then tailor a care plan to suit.
We recommend at least once a year, though panels near trees, under bird flight paths, or in areas with high pollution may benefit from cleaning every 6 months.
Your report will detail any issues found, along with clear repair recommendations and costs. Care plan members receive discounted repair rates. There's never any obligation to proceed.
Yes, the Vixen Care Plan is a rolling monthly subscription with no lock-in. You can cancel at any time with 30 days' notice. No penalties, no questions asked.
Questions about Vixen?
We're happy to talk through what's included and whether a care plan suits your system — no pressure, plain English.